Perform diagnostics on your PC to identify any problems.
Basic Windows Support
Provide support with basic operations within the Windows Operating System.
Provide support with email including password retrieval and email functions.
Provide support on site with any issues with the Operating System or other software within the PC.
Provide support using a remote control software, allowing the technician to make changes on the PC from Hughes IT Services.
Provide support on the physical hardware on the PC in the event of mechanical failure.
Install anti-virus software to lower the chances of exposing the PC to harmful virsues.
Perform the initial hardware setup and software installation of new equipment.
Provide technical support over the phone.