Diagnostics
Perform diagnostics on your PC to identify any problems.
Basic Windows Support
Provide support with basic operations within the Windows Operating System.
Email Support
Provide support with email including password retrieval and email functions.
On-Site Support
Provide support on site with any issues with the Operating System or other software within the PC.
Remote Support
Provide support using a remote control software, allowing the technician to make changes on the PC from Hughes IT Services.
Hardware Support
Provide support on the physical hardware on the PC in the event of mechanical failure.
Anti-Virus
Install anti-virus software to lower the chances of exposing the PC to harmful virsues.
Equipment Installation
Perform the initial hardware setup and software installation of new equipment.
Phone Support
Provide technical support over the phone.